Delete Your Account
Permanent deletion of your LoreWeaver account and associated cloud data.
01 Delete in the App
- Open LoreWeaver and sign in to the account you want to delete.
- Open Settings.
- Select Delete My Account.
- Type DELETE, confirm your Google account, and complete the deletion.
Deletion is permanent and cannot be undone.
02 If You Cannot Access the App
Email Crystal Software and use the subject LoreWeaver Account Deletion. Send the request from the same Google email address used for LoreWeaver so ownership can be verified. We may ask for limited additional information to safely identify the account.
We aim to complete verified requests within 30 days, subject to legal and security requirements.
03 Data Deleted
- Firebase Authentication account
- Credit wallet and account credit ledger
- Cloud-synced character History, projects, tags, and favorites
- Generation job and generated-card metadata
- Generated card images stored for the account
- Other user-scoped LoreWeaver records
04 Data That May Remain
Purchase evidence may be retained in de-identified form where needed for fraud prevention, accounting, refunds, tax obligations, or legal compliance. Content previously exported to your device is not cloud account data and must be deleted from Downloads, Pictures, backups, or other locations by you. Service providers may also retain limited records under their own legal and security obligations.
See the LoreWeaver App Notice in our Privacy Policy for more detail.